Selling Chicks from the Hatchery
From an empty catalog to a placed chick order, in five short stages: set up your items, price them, attach accessories, add the customer, then enter the order.
Overview
Selling a chick touches five records that build on each other. Do them in order the first time and you'll have a working order end to end. This tutorial walks a single path with sample data — a Novogen Brown pullet.
Step 1 — Add the chick item
- Open Products and click + to add a product.
- Enter the SKU (required, e.g.
NVB-F) and a Description (this shows on sales documents).
- Set Chick Type to Female.
- Pick the Breed (Novogen Brown).
- Enter Cost and Weight, leave Pickable on, then click Save.
Step 2 — Set the price
- Confirm a Retail price level exists (price levels are your named pricing tiers).
- Set the product's price. For a rule that applies only to this product, turn on Custom pricing.
Full pricing setup lives in the How-To guide "Configure pricing."
Step 3 — Attach accessories
- On the product, open Accessories and Add an accessory product (e.g. a heat pack or shipping box).
- Set the Multiplier (how many per bird) and check Default accessory so it's added to orders automatically.
Step 4 — Add the customer
- Open Customers and click +.
- Enter the customer Id (required) and the Contact (name + address).